How can we help?

We're real owner-builders, just like you. We read every message and respond within 1 business day.

Send us a message

We'll reply within 1 business day

Email us directly

Always the fastest way to reach us

support@ownerbuildhq.com

Response time

We're a small team, but we're fast

General questionsWithin 24 hours
Billing issuesWithin 4 hours
Critical bugsSame day

Check the Phase Guides first

Our Construction Guides cover all 10 building phases with step-by-step advice, common mistakes, and pro tips.

Frequently asked questions

How do I get started?
Sign up for a free 14-day trial — no credit card required. The onboarding wizard will walk you through setting up your first project in about 2 minutes.
Can I cancel anytime?
Yes. Cancel anytime from your account settings. If you cancel within 7 days of a billing cycle, we'll issue a pro-rated refund.
Is my data private?
Absolutely. Your project data, photos, and documents are private to your account. We never sell or share your data. See our Privacy Policy for details.
Does it work on mobile?
Yes — ownerbuildhq.com is fully mobile-responsive and works great on your phone or tablet. A dedicated mobile app is on our roadmap.
Can I export my data?
Annual plan subscribers can export their budget and task data to PDF and Excel. We're building more export options — let us know what you need.
What if I need help with the actual building process?
We're builders too! Our Construction Guides section covers all 10 phases with tips, common mistakes, and pro advice. For complex questions, the r/Homebuilding community on Reddit is an incredible resource.